1. Accepted Payment Methods

Perfect Kicks accepts secure online payments through trusted payment providers. Depending on your location and device, available payment methods may include:

• Visa
• Mastercard
• American Express
• Maestro
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• Shopify Payments

Available payment methods may vary depending on your country, device and payment provider.

2. Currency

All prices displayed on the Perfect Kicks website are shown in British Pounds Sterling (GBP) unless otherwise stated.

If you purchase using a payment card issued in another country, your bank or payment provider may apply exchange rates, currency conversion fees or international transaction fees.

These charges are determined by your payment provider and are not controlled by Perfect Kicks.

3. Payment Authorization

When you place an order, your payment method will be authorised for the total order amount.

Orders will only begin processing once payment has been successfully authorised and accepted.

If payment cannot be authorised, the order may be delayed, cancelled or rejected.

4. Payment Security

Protecting customer payment information is one of our highest priorities.

Our website uses SSL (Secure Socket Layer) encryption to protect data transmitted between your browser and our website.

Payments are processed using secure third-party payment providers that comply with recognised industry security standards.

Perfect Kicks does not normally store complete payment card numbers or card security codes on our servers.

5. Fraud Prevention

To protect both our customers and our business, orders may be reviewed before dispatch.

Additional verification may be required if unusual activity is detected, including:

• Large order values
• Multiple payment attempts
• Different billing and shipping addresses
• High-risk payment activity
• Suspicious account behaviour

Perfect Kicks reserves the right to delay, cancel or refuse an order where fraud is suspected.

6. Order Confirmation

After successful payment, you will receive an order confirmation email.

This confirmation acknowledges receipt of your order, but does not necessarily mean that your order has been accepted for dispatch.

7. Failed Payments

A payment may fail for several reasons including:

• Insufficient funds.
• Incorrect payment details.
• Expired payment card.
• Bank security checks.
• Temporary payment provider issues.
• Fraud prevention checks.

If payment fails, please contact your bank or try another payment method.

8. Pricing Errors

Although we make every effort to ensure pricing accuracy, errors may occasionally occur.

If an incorrect price has been displayed, Perfect Kicks reserves the right to cancel the order before dispatch.

If payment has already been collected, a full refund will be issued.

9. Taxes

Prices displayed on our website may include or exclude applicable taxes, depending on your location and local legal requirements.

Any applicable taxes will be shown during checkout before payment is completed.

10. Refunds

Approved refunds are normally processed within 7 business days after the returned item has been inspected and approved.

Refunds are always issued to the original payment method used during checkout.

Your bank or payment provider may require additional time before the refunded amount appears in your account.

11. Chargebacks

Customers are encouraged to contact Perfect Kicks before initiating a chargeback.

Many payment concerns can be resolved quickly through our customer support team.

Fraudulent chargebacks may be investigated and disputed where appropriate.

12. Promotional Discounts

Discount codes and promotional offers must be entered during checkout.

Discounts cannot normally be applied after an order has been completed.

Only one promotional code may be accepted per order unless otherwise stated.

13. Gift Cards

If Perfect Kicks offers gift cards, their use will be subject to separate Gift Card Terms and Conditions.

14. Payment Disputes

If you believe you have been charged incorrectly, please contact our customer support team before contacting your bank.

We will investigate your enquiry and work to resolve any payment issues promptly.

15. Changes to This Payment Policy

Perfect Kicks may update this Payment Policy from time to time to reflect changes in payment providers, business practices or legal requirements.

The latest version will always be available on our website.